Water Outages & Emergency Information

Sunriver Water Outage Map

Sunriver Water published this Water Outage Map to provide information on current planned and emergency outages.

This map is intended for reference purposes only. Sunriver Water does not provide any guarantee of the accuracy or completeness regarding the map information.

Sunriver Water customers impacted by a planned or emergency water outage will be notified via Sunriver Water’s notification system.

If you are experiencing a water outage that is not currently visible on the map above, click here to submit a water outage report. If you’re reporting a water outage outside of office hours (7AM – 3PM), please contact our water emergency line at (541)-419-6469

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Water & Sewer Emergencies

Click here to report a water or sewer emergency. If you’re reporting an emergency outside of office hours (7AM – 3PM), please contact our emergency line at (541)-419-6469

Before a Water Outage:

Stock up on bottled water for essential purposes like drinking, oral hygiene, preparing baby food or formula, and providing for pets. Our scheduled outages typically last less than 10 hours, and we strive to finish the necessary work promptly. One to two gallons should suffice for most individuals.
Fill the bathtub with water before the planned outage. This water can be utilized for non-drinking purposes such as flushing toilets, washing up, and basic cleaning.
Ensure that tasks such as laundry and dishwashing are finished before the scheduled outage begins.
Plan for the family to take baths or showers the night before the scheduled outage
Keep hand sanitizer handy for quick hygiene upkeep.

After a Water Outage:

Outages may result in air being trapped in the plumbing lines during repressurization. This can manifest as spurts of water from fixtures and a foamy appearance in filled glasses, which will dissipate over time.
To address air in the lines, run water from a fixture at the end of your home’s plumbing system until the air is eliminated.
Water outages may disrupt the flow, resulting in temporarily discolored water due to internal pipe rust and sediment.

Discoloration typically clears on its own. Run cold water for a few minutes to check for clarity.
If water remains discolored after 1-2 hours, run cold water in the bathtub or shower.

Avoid using hot water if cold water is discolored to prevent filling the hot water tank with turbid water.
Stop washing machine cycles if water is discolored to avoid permanent staining of laundry items.

We're here to help!

Our office is currently closed to the public to ensure the safety of our staff and customers.

Contact our office at (541) 593-4197,
Monday – Friday from 7AM-3PM.

After hours call (541) 419-6469 for water or sewer emergencies.

Email us anytime at utilitiesinfo@sunriverutilities.com